Booking & Payment Terms

Special Periods

During special periods and themed weekends, certain vouchers and coupons may not be accepted. Please check whether your voucher or coupon is valid for use during the selected period.

Public Holiday Weekends:

• 23 October Long Weekend (22–25 October 2026)
• New Year’s Eve (29 December 2026–3 January 2027)
• Easter (26–28 March 2027)
• Pentecost (14–16 May 2027)
• 20 August Long Weekend (19–22 August 2027)

Please note that our hotel will be closed for Christmas from 23 to 25 December 2026.

Festivals:

• Swabian Music Weekend (11–12 September 2026)
• October Red Wine Festival (2–3 October 2026)
• St. Martin’s Day Feast in Villány package (13–15 November 2026)
• Mohács Busójárás (4–9 February 2027)
• Rosé Festival (9–10 July 2027)
• Ördögkatlan Festival (3–7 August 2027)*

*During the Ördögkatlan Festival, our rooms are available at weekend rates even on weekdays. During the Swabian Music Weekend and the October Red Wine Festival, a 20% special-period surcharge applies to room rates.

SPECIAL THEMATIC WEEKENDS

During our special themed weekends, rooms are primarily available as part of themed packages.

• Pig Slaughter Feast Weekends
• Mohács Busójárás & Villány Wine Cellar Tour
• Borzsongás Festival
• Harvest Experience Weekends
• Autumn Wellness & Relaxation
• St. Martin’s Day Weekends

Discounts

Immediate Advance Payment Discount: Members of the Cabernet Discount Club receive a 15% discount on the price of our package offers. Club members can use this discount with a promotional code. In this case, 100% of the package price must be paid in advance at the time of booking. The reservation cannot be modified or cancelled.

In the event of cancellation or shortening of the stay, the advance payment is non-refundable. We will issue a compensation invoice for the amount paid, which cannot be used for a future reservation or redeemed against other services. This discount is not available during special periods.

Long-Stay Discount: We offer a 10% discount on the room rate for stays of at least 4 nights, and a 15% discount for stays of 5 nights or more. These discounts are valid exclusively for bookings made directly by email or through our website and cannot be combined with coupons or other special offers.

Group Discounts: For larger groups and events, please request our individual, tailor-made quotation.

Sunday “Late Check-out” Offer: Guests who make a direct booking by email or through our website can enjoy a complimentary late check-out until 4:00 pm on Sundays. This service is subject to room availability and must be requested in advance.

Surcharges

Pets: Dogs and other pets are not allowed at our hotel.

Breakfast: Breakfast is always included in the room rate. For non-hotel guests, breakfast is available for HUF 5,000/person/occasion.

Late check-out fee: Until 12:00 noon: +HUF 10,000. After 12:00 noon, the full room rate is payable. (Please see the Sunday Late Check-out Offer above under Discounts.)

Additional cleaning fee (in case of improper use): The cost of cleaning and replacement, with a minimum charge of HUF 15,000.

Booking Conditions

Arrival and registration: Rooms are available from 2:00 pm on the day of arrival and must be vacated by 10:00 am on the day of departure.

PLEASE NOTE! In accordance with applicable legislation, we are unable to accommodate guests without presenting and scanning a valid identity card or passport on arrival. Please make sure that all guests, including children, bring their identification documents with them.

Noise: The communal areas of the hotel, including the terrace, may not be used after 11:00 pm. Loud noise and playing music through speakers are not permitted on the terrace or in other communal areas. If you would like to organise a private gathering or listen to music with friends, please enquire about renting a private room. Thank you for your understanding.

Food intolerances and special dietary requirements: Please inform us in advance if you have any food intolerances or require a special diet (vegetarian, vegan, dietary, etc.). If you only inform us of your dietary requirements upon arrival, we cannot guarantee that we will be able to accommodate them, and an additional charge may apply. Thank you for your understanding.

Payment Terms

Payment terms: To guarantee a reservation, an advance payment is required. During regular periods, this amounts to 20% of the total reservation value, while during special and festive periods and special themed weekends, the required advance payment is 50%.

Please transfer the required amount to our bank account within 8 days of receiving the advance payment request, or, for bookings made within 10 days of arrival, within 2 working days of making the reservation. The reservation becomes confirmed once the transferred amount has been credited to our bank account.

The paid advance payment can be used at the guest’s discretion within 1 year of cancellation. We issue a gift voucher for the amount paid, which can also be transferred to another person. The advance payment is therefore non-refundable.

Cancellation Policy

General cancellation conditions:

In case of cancellation, the booking dates can be changed without a cancellation fee up to 2 days before arrival. The paid advance payment (20%) can be used at the guest’s discretion within 1 year of cancellation. We issue a gift voucher for the amount paid, which can also be transferred to another person. The advance payment is therefore non-refundable.

If the voucher is not used within 1 year, it will be considered used after its expiry date and a compensation invoice will be issued.

Cancellation and advance payment conditions for special and festive periods and themed weekends:

For bookings of rooms or packages during festive periods and special themed weekends, modifications and cancellations can be made without a cancellation fee up to 14 days before arrival.

The paid advance payment (50%) can be used at the guest’s discretion within 1 year of cancellation. We issue a gift voucher for the amount paid, which can also be transferred to another person. The advance payment is non-refundable.

If the booking is cancelled or the dates are modified between 14 and 2 days before arrival, a compensation invoice will be issued for 50% of the total reservation value. This amount cannot be used for a future reservation or transferred to another date.

In all cases, if a reservation is cancelled within 2 days before arrival (on the day before arrival or on the day of arrival), or if a valid identity card/passport is not presented, a compensation invoice will be issued for 100% of the total reservation value. This amount cannot be used for a future reservation, and any amount exceeding the advance payment must be paid by the guest.

In case of multiple-room bookings, if only part of the reservation is cancelled, the above conditions will be applied proportionally to the cancelled rooms. In this case, the cancellation conditions apply to the person who made the booking, and the compensation invoice will also be issued in their name.

The person making the booking agrees that if, in the event of full or partial cancellation, the advance payment does not cover the full amount of the compensation invoice, the remaining cancellation fee will be paid to Hotel Cabernet Kft. If no advance payment has been made, the compensation invoice must be paid in full to Hotel Cabernet Kft.

The above conditions also apply in the event of illness or other family-related reasons. If the government declares a state of emergency or imposes a curfew, the booking date may be changed free of charge.

The above conditions apply to individual bookings. For group bookings (more than 5 rooms booked at the same time), corporate events, or bookings made through a travel agency or intermediary, different cancellation conditions may apply. Please request an individual quotation.

Our New Year’s Eve package is subject to special cancellation conditions, which can be found on the dedicated New Year’s Eve package page.

By making a reservation, the person making the booking accepts the terms and conditions stated in the confirmation.

Payment Methods

Room bills can be settled at our hotel using the following payment methods:

• Cash
• Bank card (Visa, MasterCard, Maestro)
• Széchenyi Leisure Card (SZÉP Card) – our partners: OTP, MKB, K&H
• Bank transfer in advance

Unfortunately, AMEX cards and Erzsébet vouchers are not accepted.

For travel agencies and companies, individual payment terms apply.